Last updated: 17 August 2026
Ultra Property South Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit ultraproperty.uk (the “Site”), and tells you about your privacy rights.
This Site is operated in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Data Controller: Ultra Property South Ltd 3rd Floor, Suite 207, Regent Street, London, W1B 3HH Tel: 020 3441 0616 Email: enquiries@ultraproperty.uk
2. Information we collect
We collect personal data in the following ways:
a) Information you give us directly
When you use a contact or enquiry form on the Site, we collect the information you submit, which may include:
- Name
- Email address
- Phone number
- Company
- Any other information you choose to include in your message
b) Newsletter sign-up (Mailchimp)
If you subscribe to our mailing list, we collect your name and email address and pass these to our email marketing provider, Mailchimp (operated by The Rocket Science Group LLC), to send you newsletters and marketing communications you have opted into. Mailchimp may also collect technical data (such as open and click rates) to help us understand how our emails perform.
c) Automatically collected information (Google Analytics)
We use Google Analytics to understand how visitors use our Site. This may collect:
- Pages visited and time spent on the Site
- Approximate location (derived from IP address)
- Device, browser, and operating system information
- Referral source (how you arrived at the Site)
See our Cookies Policy for full details of the cookies this involves.
3. How we use your information
| Purpose | Legal basis |
|---|---|
| Responding to enquiries submitted via contact forms | Legitimate interests / Consent |
| Sending marketing emails via Mailchimp | Consent |
| Understanding site usage and improving the Site (Google Analytics) | Consent (analytics cookies) |
| Complying with legal obligations | Legal obligation |
Where we rely on consent (e.g. newsletter sign-up, analytics cookies), you can withdraw that consent at any time — see Section 7.
4. Who we share your data with
We share personal data with the following third-party processors, who process data on our behalf under their own data processing agreements:
- Mailchimp (The Rocket Science Group LLC, USA) — email marketing. See Mailchimp’s Privacy Policy.
- Google LLC — website analytics via Google Analytics. See Google’s Privacy Policy.
- Any IT, hosting, or professional services providers who help us operate the Site or run our business, under confidentiality obligations.
We do not sell your personal data to third parties.
International transfers
Some of our third-party providers (including Mailchimp and Google) may transfer and process data outside the UK, including in the United States. Where this happens, we ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Addendum or equivalent Standard Contractual Clauses.
5. How long we keep your data
- Contact form enquiries: retained for as long as necessary to deal with your enquiry and for a reasonable period afterwards for record-keeping purposes, typically no longer than 24 months, unless a longer period is required for legal reasons.
- Newsletter data: retained for as long as you remain subscribed, and deleted or anonymised within a reasonable period after you unsubscribe.
- Analytics data: retained in accordance with Google Analytics’ default retention settings (see Cookies Policy).
6. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time where we rely on consent
- Complain to the Information Commissioner’s Office (ICO) if you believe we have not handled your data properly
To exercise any of these rights, contact us at enquiries@ultraproperty.uk.
You can lodge a complaint with the ICO at ico.org.uk or by calling 0303 123 1113.
7. Managing your preferences
- Unsubscribe from marketing emails: every Mailchimp email includes an unsubscribe link, or you can email us directly.
- Manage cookies: you can change your cookie preferences at any time via the cookie consent banner/settings on our Site, or through your browser settings. See our Cookies Policy for details.
8. Children’s privacy
The Site is not directed at children, and we do not knowingly collect personal data from anyone under 16.
9. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. We encourage you to review this page periodically.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Ultra Property South Ltd 3rd Floor, Suite 207, Regent Street, London, W1B 3HH Email: enquiries@ultraproperty.uk Tel: 020 3441 0616
